To ensure your shopping experience, chipchic.shop offers the following return and refund policy:
I. Return Period
You can apply for a return within 30 days of receiving the goods. Return applications will not be accepted after this period.
II. Return Conditions
Returned goods must meet the following basic conditions:
The goods are in their original condition, without obvious damage or affecting resale.
Accessories and packaging are intact.
The goods have not been subjected to serious human-caused damage or improper use.
III. Return Process
Contact customer service to submit a return application.
After approval, return the goods according to the instructions.
We will process the returned goods after receiving and inspecting them.
IV. Refund Instructions
After approval, a refund will be issued via the original payment method.
Refund processing time is approximately 3 days (depending on the payment channel’s processing time).
Due to continuous losses, the merchant has decided to clear out inventory at a loss, but we remain committed to providing users with normal and stable after-sales and refund guarantees.
V. Important Notes
Goods returned without prior application may not be accepted.
For returns due to personal reasons, shipping costs may be borne by the user (subject to actual circumstances).
For any questions, please contact us for assistance.